TOPS's dedicated customer service agent, Dialyn, is here! Her service motto: "Shh... Our service doesn't accept bad reviews~ ❤"

🎭 Character Profile

Dialyn, a "customer service specialist" under TOPS, also serves as a disciplinarian for the Cambus "Black Branch." Outwardly sweet and professional, she's actually a master of "read and replied randomly"—a sharp-tongued, sarcastic agent who hides her wit behind a cheerful facade. As an S-rank character with Physical attributes and Break specialization, her combat style is fast-paced and versatile, excelling at disrupting enemies with high-frequency skills to create combo opportunities or control the battlefield.

🎬 Don't Miss Her PV!

Check out her official PV—"Zenless Zone Zero Dialyn Character Showcase | Read & Replied Randomly"—to see her in action, from slick combat moves to her hilarious "customer service" antics.

📖 Brief Story

In the latest update, Dialyn steps in as a proxy shop assistant, offering "thoughtful" services to "you." Through a series of hilarious customer service dialogues, she showcases her unique charm—delivering the sassiest lines in the sweetest tone.

💬 Classic Customer Service Quotes

• "Congratulations, dear customer! You've won our company's exclusive afterlife experience package! (ˊᗜˋ*)"

• "Have you considered our latest sunglasses? Place your order with me now and enjoy 20% off~ (★^O^★)"

• "Aww, you're so sweet to send such kind regards to my family ⸜( •ᴗ• )⸝"

This sweet yet savage agent—would you like to bring her home?

P.S. Want to cosplay as her? We're crafting the perfect Dialyn costume at Nekocos! Sneak peek coming soon